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CQC Registration: A Simple Guide

Posted 03 Dec 18

The emotive draw of working in the social care sector can bring rewards like no other, and has meant that domiciliary care agency start-ups are more often than not very warmly welcomed to the market. If you’re a business-minded individual with an interest in making a real difference to the community, then you might just have thought about how to start a care agency. .

With an ageing population on the rise, there really couldn’t be any better time to start thinking about setting up a social enterprise in the care sector.  By 2036, the Office of National Statistics suggests that over half of local authorities are projected to have 25% or more of their local population aged 65 and over (compared to only a handful in 1996). But it important to remember that a domiciliary care agency start up isn’t solely concerned with the elderly.  Providing a cre service can include anyone requiring additional help in the home, and it’s an industry that is thought to be worth a pretty impressive £7.8 billion per year.

But with more people needing help comes an unfortunate strain on the social care sector, and as a result it has taken a bit of a hit in the press. When it comes to the people actually doing the hard work, a recent study discovered that a quarter of the workforce are on zero hours contracts, with an equally large staff turnover rate of 30.7%.  But negatives aside, there are so many amazing people doing amazing work for those in care who should get the recognition they deserve.  With the help of business owners who might be thinking about starting a care agency, the future of the UK social care sector could be very bright indeed.

Before embarking on this venture, it’s important to remember that setting up a care agency is a big task, there are real people with real lives involved and so it’s incredibly important  to get the legalities right. So if you’re thinking about how to set up a social enterprise or toying with the idea of starting a care agency in the UK, why not take a look at our short guide to Care Quality Commision, or CQC, registration.

1 . CQC Registration; What Is It?

You may have thought long and hard about how to start a care agency, but before you can go anywhere you’ll first need to make sure you have all of the right procedures and policies set up. Without these you could put yourself in a position where you’re either not able to complete your CQC registration properly or risk failing future inspections

Where officially registering your business interests are concerned,  the Care Quality Commission are the main players involved, giving you the official ‘okay’ to go ahead and be a social enterprise success. They are the number one independent regulator of health and social care in England and should, without a shadow of a doubt, be the first port of call for anyone looking to set up a new business in the sector.

2. Why CQC Registration Is Important

“Any person, (individual, partnership or organisation) who provides regulated activity in England must be registered with us otherwise they commit an offence” (Care Quality Commission)

Obtaining CQC registration is an absolute necessity for anyone thinking about setting up a social enterprise, it certainly .isn’t an optional extra or something to just think about later down the line.
In short, it is a legal requirement under the Health and Social Care Act 2008 (updated in 2012) to complete a CQC registration, and that includes not only your business or organisation but also the person you have chosen to make the Registered Manager. For the sake of a few hours, it’s really not worth the stress and aggravation of not doing it.

3. Know The Scope

The Care Quality Commission’s Scope of Registration is your main source of information for anyone thinking about how to start a care agency or setting up a social enterprise in the care sector. But like any policy or official document of its kind, it’s not exactly a light read, but it’s an invaluable source of knowledge when it comes to getting CQC registration right so it really is worth having a read.

4. Collating The Documents

Whilst your idea of setting up a social enterprise might well be one that throws the competition out of the water, do you actually have what it needs to work in the social care sector? Here are a few things you’ll need before completing your CQC registration:
  • A Statement of Purpose will need to be drawn up to give a pretty detailed overview of your aim, objectives and the services you would like to provide.
  • You will need to find yourself two references; one from your GP and one to support your employment history.
  • DBS (Disclosure Barring Service) check, this is a formal means of ensuring you are safe and able to work with vulnerable adults. Without this basic check signed off for not only the Registered Manager but also any individuals carrying out social care services as well as any partners involved, you’ll be unable to finish your CQC registration. If you need to apply for a DBS check please click here.

5. Selecting The Right Application

When setting up a social enterprise or putting together your domiciliary care agency business plan think about whether you’re aiming to provide social care services as an individual, wider organisation or partnership. Whilst it might sound simple, many businesses make the mistake of completing the incorrect application, setting them back unnecessarily.

In that essence, when it does come to the crunch, the Care Quality Commision do suggest slightly different guidance for new Registered Managers compared with someone already known to be a Registered Manager but might be looking to provide a completely new care home for example.

6. It’s Time To Register

So you’ve read up on what CQC registration is, why you need it and what you need in order to complete your registration with as little hassle as possible, Congratulations, you are now ready to submit your application!

The CQC registration process can be a little daunting and so to save time and money, many business owners are looking to external sources for a little extra help . The trick here is to find a company which understands that each and every business venture is unique, this will allow them to carefully sculpt a service to fit your needs. Companies such as PNG Formations offer extensive support in the areas of business consulting, company formation and CQC compliance. If you would like a little extra guidance on the CQC process,  please why not take a look at PNG’s guide to CQC Registration or check out their CQC registration packages.